If we see that this section is useful for you and there is a need, we will add new questions here. Please, before contacting Customer Support read carefully this section.

Is MyTradeFx.biz Lda legit?

MyTradeFx.biz Lda is a legal investment company incorporated in the United Kingdom.
Registration number: 13909046.
Office address: 22 Victoria Road, Little Baddow, United Kingdom, CM3 6ZQ.
Check it on Company House.

How to create a new account?

It’s not difficult at all. Click on the following button, fill in the registration form.
Click Here to create a new account.

How can I keep my account safe?

We take all security measures to protect your account and keep it safe from third parties intrusion.

May I create more than one account?

No. you are allowed to create only one account. For special situations please contact our Customer Support.

How to change my password?

Enter your account and change your password in “Edit Account” section.

Can I change my email?

No. You cannot change your email.

I forgot my password. What should I do?

Go to Forgot password section, enter your registration e-mail address and follow the instructions.

What are the advantages of the MyTradeFx.biz Lda Company over competitors?

Our goal is not to conduct the tough competition, but to receive a stable profit on the crypto-currency and forex market using our own strategy. We have developed special investment packages with optimum service plans and affiliate program for passive income for investors.

What do I need in order to start?

First, you should register on our web-site. The registration procedure is simple and will take just a few minutes. Fill all required fields in registration form, login to account, choose an investment plan and deposit your account. After that you'll become an official investor of the MyTradeFx.biz Lda Company and will receive a profit according to the service plan chosen.

I don't receive emails from the company! Why?

Check the spam folder in your mailbox. If the problem is not solved, contact your email provider. We strongly recommend that you use the service @gmail.com to work with the website.

What payment systems do you use?

We accept Perfect Money, EpayCore, Nixmoney, BertyCash, LiteCoin, Dash, Dogecoin, Tron, Tether TRC20, Ripple, BitcoinGold, BicoinCash, Stellar, Bitcoin, BNB, Tether BEP20, Ethereum & Tether ERC20.

How fast are my deposits added to my account?

PerfectMoney, Epaycore, NixMoney & BertyCash deposits are credited to your MyTradeFx.biz account instantly. And other Crypto deposits are added within minutes to hours due to 3-6 confirmations over the blockchain network.

What is the Bitcoin, Litecoin, Ethereum, Bitcoin Cash... confirmation?

All Bitcoin, Litecoin, Ethereum, Bitcoin Cash... operations are confirmed by a Blockchain network. Every single computer in the Blockchain network confirms your transaction, increasing the total number of confirmations. When the number of confirmations reaches a specific threshold, usually from 3 to 6, the funds appear in the recipient account. Usually, such a process takes from up to 30 minutes.

May I create a deposit from my account balance?

Yes. Just login to your account and click on New Deposit. You should select the payment with “Balance” suffix from the payment drop down menu.

May I make new additional deposits?

Yes, but note that all the transactions are handled separately.

May I make direct deposit from my MyTradeFx.biz Lda account balance (re-invest my profit)?

Yes, sure. You may re-invest your profit from your account balance. In order to make a deposit from your MyTradeFx.biz account you need to select 'Deposit from Account Balance' on Make deposit page in your Member area.

Who manages the funds?

Our team of investment experts manage all the funds.

What is the minimum and maximum deposit amount?

The minimum deposit amount is $10. Maximum - $10,000.

What is the minimum withdrawal amount?

The minimum withdrawal amount in usd is $0.10 in wallets PerfectMoney, Epaycore, NixMoney and BertyCash; in Crypto wallets minimum withdrawal amount is $5 to $20. In LiteCoin, Dash, Dogecoin, BitcoinGold, Tron, Ripple & Stellar is $5; in Tether TRC20, BicoinCash, BNB & Tether BEP20 is $10; in Bitcoin, Ethereum & Tether ERC20 is $20. All cryptocurrency transactions are processed after 3-6 network confirmations.

How to withdraw funds?

You can withdraw your money in your personal account in the Withdraw Section.

Is it possible to place money using one payment system and withdraw them using another?

No, you can withdraw money only with the payment system that was used to place them on deposit.

How quickly can the request of the money withdrawal be processed?

All payments request be process instantly and automatically.

Do you charge any hidden fees from deposit?

No, we don't charge any hidden fees.

Do you charge any hidden fees from withdrawals?

Yes. Some payment processors charge some fees. For example, Epaycore charge 1% from every withdrawal transaction, more info in page news: https://mytradefx.biz/?a=news in option "Processors payment we accept & links register!"

Do you have any withdrawal limits?

No. We don't have any withdrawal limits and it is totally free of charge.

Do you have an affiliate program?

Yes, we developed a 2-level affiliate program according to which a program beneficiary will be charged with 5+1%, 5% of 1st Level from +$10 active deposit and 1% of 2nd Level commission from +$10 active deposit charge from the each of his/her partner deposit amounts. More info here: https://mytradefx.biz/?a=ref_plans)

Is it possible to make profit from the affiliate program without placing a deposit?

No, for can gain a passive income you need make $10 direct investments.

Do you pay a referral commission for a deposit from a balance account?

No. You receive referral commission only for deposits from payment systems.